Competition is stiff especially if what we’re talking about is business management and production. This is probably why every business day for a company is like a new day to improve not only their product but their management strategy as well. As much as possible, every company would want to serve only the best product and services possible. One of the most applied, and in demand process being talked about in the business world is the Six Sigma.
The Six Sigma is a business management process that allows companies to enhance their profitability by implementing steps that creates a smooth working plan starting from the proprietor to the point of sale. The aim of the Six Sigma method is to achieve a limit of 3.4 defects out of a million possible opportunities. Describing this in terms of products, this means that if your company manufactures a million of its product a day, your business is only allowed to have 3.4 defects out of it. Besides defects during the manufacturing, this deal also includes customer complaints from the products sold which is considered an error involved in the process. So you’ll see that the real goal of the method is to achieve quality products, customer satisfaction, but with lesser costs.
Following the Six Sigma processes would seem simple. What with the DMAIC or the DMADV strategies where the application only demands you to understand the acronyms’ executive meaning: Define, Measure, Analyze, Improve and Control for the DMAIC; and then changing the last two letters to Design and Verify for the DMADV method.